Customer Support is Dead

[BFR]

What I don't like is that CS, more and more, requires you to contact them via cell phone. I'm sorry, but where I live, the cell service is crap. My landline works great, but nope, the CS people will only help via cell, and then you only get to talk to a person after they force you to work your way through their app!

Just had two instances of this in the past year, one with Comcast, the other with U-Haul.

Last edited by BFR - on 09 November 2024