I mentioned it shortly on the front page article, but I'm sure a big reason for the lukewarm reception of Outlaws, beside it also not looking very interesting as a game to begin with, is the massive brand damage done to the Star Wars franchise as a whole in these past years. So there's not much 'casuals' interested in this either.
Disney had gold in their hands, with them gaining one of, if not the biggest entertainment franchise out there. But then they really dropped the ball. People already didn't like the sequel trilogy, but lately the tv-shows have actually brought a negative vibe to the franchise. The Book of Boba Fett, Obi-Wan and Ahsoka shows were largely found so-so, people didn't like The Mandalorian S3 nearly as much as the first two seasons and now The Acolyte is outright hated pretty much universally (and yes it indeed was pretty terrible). Then there's all the stuff surrounding it, like certain figures in management, producers and writers making negative comments about the fanbase. This has added up, has left a bad taste in people's mouths and they have become weary of new content. Whether it be movies, tv-series or video games. Me too. Ubisoft's timing is unfortunate, Star Wars is now damaged goods. It's doesn't stand for great times and fun entertainment anymore. And it pains me to say that as it was once one of my favourite things.
Maybe Andor S2 can redeem it a bit. The first season of that was great.
EDIT: A bit off-topic but still speaking of Ubisoft though I did actually buy a video game lately. The first since Tears of the Kingdom, and it's a Ubisoft game. The last Prince of Persia game was on sale, so I got it, I thought it looked good. We'll see if I ever actually get around to playing it though. 
