| Mummelmann said: I tried the main support chat today, I was number 1 in the queue for 40 minutes, then it was my turn for 45 minutes, and then the chat crapped out (like it did all the time before). I sent another e-mail, we'll see if it comes back with the same error message as before. If it does, I'll have to speak to my main bank. It's not a huge sum (about 7$ or so), but it's not right. |
Damn, hardly any support in Europe? I have been in the queue with 30 people ahead with a shorter wait :/
It's not right indeed. It was also around 7 or 8 euros a month that was taken from my bank account, however I only found out on the yearly statement, still adds up. They never answered how it was possible that someone managed to use my bank account. Every time I tried to make changes to my account, it had to be by paper mail and then repeatedly got rejected as my 40 year old signature no longer matched my 7 year old signature when I opened that account lol. Yet type in the wrong bank account on a 'trusted' site, no problem...
Goodluck. Banks and large corporations are a pita to deal with.
