JEMC said:
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Thank you both for your comments. I agree with some of the points raised, the way they handled that prototype cooler was shameful, but other complains feel a bit like... nitpicking. |
While any individual incident by it self I would not consider a big deal and could be consider nitpicking when looking at a arrogate and the trend where it becomes a bigger issue for me. There is examples in the video where mistakes is made. It corrected. Then in a future video the same mistake is made. This is a break down in the process that need to be addressed.
From a larger picture this is my personal interoperation of what going on and could be completely wrong but this is how I see it.
Linus on one hand want LMG to be this large company that not consider just a YouTube channel. From there merchandise operation, to there floatplane. On the other hand Linus want his fellow youtubers and viewers to hold him personally and his videos on youtube as if he your typical youtuber. He want his personal relationship with people to factor into how they are reported on. Rather them being viewed as a 100 million dollar company with well over 100 employees. For example if it was still just Linus and Luke then using there personal reputation to back there product is different them when CEO/Owner of a 100 million dollar company says it.
If you read Linus responses it always come down to we trying out best and that people like Steve should know my intentions are good and they honest mistakes and it wrong for them to personally go after me. While my guess Steve view is he not going after Linus personally but instead holding a 100 million company to the same standard he would hold any other company and Linus the person/youtuber is separate from Linus head of LMG.
Further more you can read between the lines of some of the stuff said in video (in my opinion as this is never directly said in video) that on one hand LMG get special treatment for being such a large company like direct contact with a google representation and the ability to replace a video with another video (most youtubers would have to remove old video and upload a new video instead of replacing it and keeping view count/comments). Both things GameNexus don't have but on the other hand because they such a large company and release so much content that they should get a pass for making mistakes since Linus cant check every video for errors anymore. While GameNexus view is that as a large company that get special privilege's they have a even greater responsibility to put processes in place to find issues. You don't get to have special privilege's and less responsibility at the same time.
My personal feeling is that all of game nexus criticism is fair and true, it is also true I don't think Linus intentions or goals are bad. I think problem is that Linus not capable of separating criticism of his company from personal attacks and on one hand he want to make this self sustaining company that could operate without him but on other hand he still view content creation, processes and criticism as if it was still just him and Luke making video which leaves him blind to changes that need to be made to operate at the scale they currently operate on and the standards they should expect other people to hold them too. Maybe the new CEO will actually help in this regard if Linus actually lets him.
