By using this site, you agree to our Privacy Policy and our Terms of Use. Close
G2ThaUNiT on 03 March 2023
Edit Thread
shikamaru317 said:
shikamaru317 said:

When do the Xbox Free Play days weekend games start? I was going to play Diablo 3 but when I click on the Free Trial button on the Diablo 3 store page it just says check back later.

Edit: WTF, the free trials are supposed to go live on Thursday, it is now Friday and I still can't access it. Xbox L.

Ugh, Xbox Support sucks. Why is there no way to chat with an actual Xbox Support agent via the chat window, your only options if the chat bot support tips fail are to call them, chat with a gamer who is not affiliated with Xbox, or ask a question on the Support Forums. The later two won't fix an issue that is on Xbox's end (from what I'm reading on TA many people can't access the Diablo 3 trial right now so it's definitely on their end as the other 2 free trial games work), and I dislike talking on the phone with support agents.

Contact - Microsoft Support

Type in Agent on the search, Contact Support (blue box) at the bottom, under Products and Services dropdown menu, select Xbox and hit Confirm. 

You'll get a link to take you to Xbox support. Select "Contact Us" for chat or call make sure you're logged in on your Microsoft account that you use for Xbox.