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Did a little test yesterday on Metacritic with Pentiment and reported review for abuse most '0' users reviews with either :
"Offensive content" when appropriate and "Intending solely to annoy and/or offend other users" when the users reviewed all Xbox titles to 0 and ps5 and or switch title to 10.
This took me about 20 min as I did this just for the Xbox versions but if the users reviewed on multiple version I reported every one of them.
Result the Xbox went from 48 negative review yesterday morning to 30 this morning and looks like some are still pending moderator review.

So at the very least Metacritic don't dig their head in the sand and pretend the issue does not exist. They able to take appropriate action on abusive reviewing, they are just not proactive about it and it's a shame for them. It's a shame because it is their bread and butter and it just takeaway credibility from them not to do so. It would be so easy to do a little AI flagging potential abusive review and user.

Anyway my little test had mitigated effect cause Metacritic also let user score a game without adding review which cannot be reported.
To prevent abuse on this you would had to add feature like preventing user to score below 4 and below or 9 and up without a proper review.

Great to see them caring enough to act on reported abuse, shame they've seemingly shown about 0 interest on acting proactively on the issue which is especially prevalent for Xbox/PlayStation titles. My guess is that they may think more review is better for their business than more accurate ones and it's a business decision not do anything other than acting on report.


Last edited by EpicRandy - on 21 November 2022