Need Advice! Macbook or Dell Insprion?

[Rath]

Garcian Smith said:

Let me tell you a story: My girlfriend recently got it into her head to buy a Dell laptop. They promised to have it shipped sometime last week. So, when Friday came and they didn't send her notification that it shipped, she called them up.

Turns out that they're not going to ship it until July 24 or something like that.

Now she has to jump through all of these hoops to cancel her order, because four weeks is a LONG time to wait for a bloody laptop. And she's a business customer, so she gets treated better than normal customers. I can only imagine what she'd have to go through if she wasn't buying it through her work. And now she's buying a Mac instead. :)

Anyway, point is, Dell customer service sucks royally.

 

Maybe Dell Australia (who service NZ as well) are different. When I ordered my Dell (which is fantastic, it even looks good which is amazing for a Dell when most of them are fugly) they sent it on time and with a shitload of freebies I wasn't expecting (including two pairs of noise cancelling headphones which are amazing =D). I know of four people who got exactly the same Dell as me and none of them have had any problems either - apart from one guy who got the BSoD but thats Microsofts problem, not Dells.