Darwinianevolution said:

I wonder if this is all part of a studied protocol to avoid as many refunds as possible. Frustrate the refund process all you can without making it impossible, and just before people are threatening to sue, allow the refunds. How many people just gave up their refund, I wonder...

If that does indeed turn out to be true, then I'd honestly vie for lawmakers to create a new law just for that specific act, because I can actually see that being a scummy thing for any company like Blizz to do, and tbh, it's clearly skirting the line on purpose.