All companies want money. That's the thing about companies. With very few exceptions, all business is done with the intent of earning the most possible money.
Blizzard just made a move that turned out to cost them money due to the mob mentality of people on the Internet (or people in general).
And I do believe that most people know this, but I think that some do not, and are under the impression that other more favorable companies are generous and pro-consumer. And this is because "reputation" is important to a company's bottom line, and certain companies depend on having a good reputation more than others. Their generosity is a calculated investment that they believe will have a positive return.
Companies spend millions trying to increase their positive perception. Insurance companies come to mind, where they try and convince consumers that they "are in good hands" and will be taken care of when something goes wrong. But the reality is that they aren't thrilled when they have to pay out a large claim, and in fact they will spend extra money to hire additional staff whose sole job is to find situations where they feel they can deny coverage based on the fine print in their contracts (which they also carefully construct in order to be the most profitable).
So yeah, I like Sony and Nintendo, and it's good to support the companies that you like. I hope this didn't come across as me saying that all companies are evil, because I don't think wanting profit is evil, but I do think that most every company is trying to make the most possible money that they can, whether it be short-term with microtransactions and loot boxes, or long-term by investing in a positive company image that will pay off over the long run.
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