RolStoppable said:
Cerebralbore101 said:
Both my Joycon and my Pro Controller have drifted. I fixed the Joycon myself, but it took an hour just to work the thumbstick cover back into all the different holes on the plastic nub. Nintendo sent me a replacement pro controller, but only after I berated the customer service rep for trying to charge me $30 shipping and repair fees. I had to point out that drift was a real issue affecting 25% of all controllers, and then I had to point out that I've bought 30+ Physical Switch games, and had been a Nintendo customer for decades.
Nintendo just needs to up and admit that they made a faulty product. Remember when MS flat out admitted to the Red Ring issue, and extended warranties? Damn, I miss those days. These days most tech only comes with a 1 year warranty, which is garbage. New tech needs to come with a 5 year warranty that covers anything not caused by customers abusing their systems. Things like literal bugs in the console, dropping the console, spilling soda, poor ventilation, etc. should not be covered by warranty. But if your system has issues just a year out, when you've been playing it normally, and taking good care of it, that is just BS.
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Yes, I remember. They did that after months of denial that there is an actual issue, because at that point they had no other choice than to concede anymore. The big difference between 360s and Joy-Cons is that the latter still allows users to use their console because only a faulty controller needs to be fixed.
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I believe the Switch Lite falls into that category if it develops drift problem often. Hopefully they used a different design for their sticks moving forward, as that is the real concern when it comes to drift.
