Your first sentence is hilarious considering Steam's store is one of the most talked about controversies and basically is brought up anytime someone wants to complain about the service (even by people who don't use it).
Steam is a better storefront than any console and allows more customization than any of them and honestly when people complain about it I tend to think they just don't know how to use it. Even without messing with any of the settings these trash games never pop up in the front of the store - it makes me wonder if people are just tired of seeing indies, AA or even AAA games they don't care about, and so they just throw it under the bus with the crap that Steam actually has, even though it isn't deserving of it, thus blowing up the problem. This would make even more sense because Steam's storefront doesn't just focus on the new big things but also some older games as well.
There is no excuse when you can customize your search results to your liking through genre tags, ignore lists, ques and more that you can walk away and say that Steam is crap. And honestly I don't even get why people make such a big deal out of this for Steam but not consoles ... how many people just randomly spend 30 minutes looking for random games? I know I'm going to get a reply saying "Me" but this is really not something common, in fact on consoles it's hard to do it at all because the interface is so slow and you can't customize the results as much. It's like people just don't want to use a search bar or click a few buttons.
That being said Steam could be better, stuff like the rape game shouldn't be on the store, but the store is constantly improving and this is the kind of stuff that's either never talked about or doesn't become a popular topic. Steam has even invited and had Jim at their headquarters iirc and a lot of the lessons they learned they put into the settings for steam ... YEARS AGO - and yet Jim keeps complaining like he doesn't know this. I honestly don't understand why people don't get the appeal of a laissez-faire storefront. It's like people just want the Steam store to be the Playstation store. Stop making nothing controversies into big events, because people buying obvious shovelware (every piece of shovelware on steam is beyond obvious) or having a hard time using a search bar or games slipping through the cracks that no one even knows about until the media talks about it - isn't a real problem, it's a made up one.
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