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Intrinsic said:
StriderKiwi said:

This.

And having worked at retail before, selling digital only titles is a pain. I hate to stereotype, but a lot of customers really are uninformed. And they always want to return EVERYTHING no matter the condition. Digital returns aren't an option. Plus there'd be less of a reason for customers to come to store to buy digital if they can just get it off the PS/Xbox store at home. I think the only reason they do that now is because the vast majority of retail shoppers purchase physical titles.

Disc-less consoles won't work yet but I wouldn't be surprised if Sony in particular tried that right out of the gate. They've been letting the PS4 success get to their heads, ignoring that Nintendo was basically a non-competitor most of the cycle and Xbox shat themselves right at the reveal. And the last two console cycles began with either Sony or Microsoft overestimating their appeal based on them "winning" the previous cycle. 

How has sony been letting the PS4 success get to their head? 

There's the whole censorship issue that got it's own forum thread. During the summer, there was the no cross-play thing for Fortnite which admittedly they did away with (after incessant backlash and BS PR-speak of why they "couldn't" do it.) They even went as far as to lock Epic game accounts registered on the PS4 to the PS4 so that Switch players couldn't use the skins/emotes/etc they had on PS4 on the Switch.  It took them months to reverse-course but at least they did.

Looking farther back, Sony's had their moments. I remember when they didn't allow Fallout 4 mods for similarly stupid reasons, and back during the latter half of the PS3 days, they pushed harder than most for the Online Passes in their games, only removing the feature once they say how it killed many sales for their exclusives.