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Microsoft - HUGE 360 News! - View Post

albionus said:

Sure it's what they should do, around a year ago.  Instead they lied and tried to sweep it under the rug.  Now they can't do that anymore so they finally fess up.  That's not how a company should operate, although many do anyways.  I will say that at least this isn't like an auto company hiding a major quality issue or the body armor company that sold poor quality body armor to the military where those flaws are life threatening.


That's just it. I don't think MS knew how to fix the problem for quite some time.

It's no coincidence that this warranty extension hits the same time people are receiving refurbs with a different cooling system. MS couldn't extend the warranty until they had a viable working solution that could be fixed. Now, instead of opening a revolving door of 360s that will RRoD, they're fixing the units and putting them back into peoples' homes.




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