Entroper said:
For everyone saying "they need to fix the problem," read the above. For everyone bashing MS because of this move, yes, they should have made it reliable from the beginning. But isn't this exactly what a company should do when they've got a reliability problem in one of their products? Take responsibility for the problem, make it right for existing customers, and fix it for future customers. |
Sure it's what they should do, around a year ago. Instead they lied and tried to sweep it under the rug. Now they can't do that anymore so they finally fess up. That's not how a company should operate, although many do anyways. I will say that at least this isn't like an auto company hiding a major quality issue or the body armor company that sold poor quality body armor to the military where those flaws are life threatening.