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ckmlb said:

1 billion dollars because they made a crappy system.

http://www.cnbc.com/id/19608137/for/cnbc/

It's good, but you gotta know that the system they send you back is refurbished.

Obviously this is better than not having coverage at all after 1 year (previous policy).

Double edged sword really: first it costs them money, but they reassure owners of the 360.

On the other hand this sends a signal to everyone else who was going to buy a 360 that the failure rates are definitely massive if they are going to all this trouble to cover it.

 


How much would have the extra R&D cost to make it right the first time around. This is what they get for rushing to be the first on the scene, screw em(I've got to say that twice today =) You're right it does send mixed messages to consumers, especially ones that were waiting to purchase a 360. I'm still not getting one though.

@whoever asked, it was 90 days(which was ridiculous) then 1 yr(standard) now 3 yr(seems it needed to be)

@Parokki, who needs to take note? I don't remeber Sony or Nintendo, at least h/w wise, cutting corners into making unreliable systems. Only MS seems to be having massively more issues than is the norm with regards to electronic devices. Like I said, it's what they get for rushing.

@Bodhestva, now everyone DOES love the box! LOL