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Dolla Dolla said:
They don't have a choice, ckmlb. It's either wait until the entire 360 population collapses underneath them because they ignored the problem, or react before the civil lawsuits start pouring in. I'm guessing they will be modifying these refurb consoles, which is boosting the amount of money they lose. It would be foolish to just throw out another console that is made to break.

360 redesign in-process, plz.

I don't think Ck is saying they should have done differently now, just saying that poor design choices caused this in the first place.

If the system had a sub-3 percent failure rate to begin with, they wouldn't have had to do this at all.

This is an awesome move for the 360, and a painful one for Microsoft. Good for the system, hard for the parent company. It may cost MS a billion dollars, but I suspect this will have a very significant impact on system sales come this fall/winter. You can rest assured I will tell all customers who consider purchasing a 360 about this new warranty plan (I work in retail).



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