Phil spencer has been a mixed bag so far imo. The ecosystem upgrades have been great (back compact, returns of digital games, game preview, play anywhere, live clubs/looking for group, game pass, ea access. Even the smaller changes (like the recently announced 1440p support, adaptive sync support, auto low latency modes) go a long way when added up. Playing three generations of games on a single box is pretty awesome. Having unlimited access to a diverse library of games for $10 a month is also pretty great.
I would even go far as to say the way Xbox One X has been handled completely embarrasses the pro.
However, it's almost like they made a huge underground security base for protecting some rare artifact, but except the rare artifact isn't even present. And that artifact being great exclusive games, a huge factor for selling consoles. Phil has been lacklustre in that regard. We haven't seen much of anything from him, really.
Exclusives is one of the factors that makes or breaks a system, and I hope they Microsoft can deliver on some this E3 (or save em up for Xbox two and unload a barrage of during the first two years).
Bet with Intrinsic:
The Switch will outsell 3DS (based on VGchartz numbers), according to me, while Intrinsic thinks the opposite will hold true. One month avatar control for the loser's avatar.