What is Sony's biggest Mistake?

[Seventizz]

Zones said:

Seventizz said:

As predicted, someone didn’t get it.  Yes I got my credit back - but I had a strike against my account.  Meaning if I’m hacked again, I’m SoL.  I need that as a customer?  Also, as I brought up - the playstation brand is more of an afterthought for me so why bother?

I fully got it. You became paranoid over a common customer support comment.

You're simply just assuming that you got a strike and you will be SoL if you were to be hacked again. There's no evidence, in your case (based on your story), to prove otherwise. Personally speaking, I have been given multiple 'one time gesture' refunds from various companies.

Oh and since PS was not significant to you either way, why come here and share a rant about how you became paranoid over nothing? What's the relevance between your story and the topic in question exactly?

Huh?  My issue is completely related to the thread.  Why are you arguing with me?