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NATO said:
Rocketjay8 said:

However, this behavior from the studio is not good.

Why? for answering a question bluntly?

The tone portrayed by the person running the Twitter is passive-aggressive and unbecoming of a professional. This is the kind of petty behavior you'd expect from a dev's Twitter, but not the official Twitter account. A lot of people don't care. Some even applaud them. But, if you alienate anyone because of that, that's a potential sale you may never get back. Do that too many times, and your business will suffer.