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Since they only had a couple of weeks to get PUBG sales during Q2 of FY2018, I'm not surprised Q2 of FY2017 had more software sales. The lineup then was, imho, much stronger. Plus while they launched a new console, it was not one aimed at the masses and was more of an upgrade for existing owners, so you wouldn't see a splurge of new software sales because these people already owned the games they bought the X for.

Furthermore Game Pass expanded and had some sweet games and would have easily affected software sales. And with all of Microsoft's efforts going into the service day one, those waters are only going to get murkier and murkier.