I thought the same. The game is amazing to play and is very replayable thanks to the rare blades. However I agree it has a lot of flaws. Things like annoying voices (However the "Don't forget me " guy had excellent lines). The story wasn't on par with the 1st one but the game play and characters are much better this time around. I like the entire main cast and even Tora can be interesting and entertaining.
2nd best game on the Switch. Best game in the Xenoblade series for me.