By using this site, you agree to our Privacy Policy and our Terms of Use. Close

I remember I sold m yPS4 and Sony account online. The guy changed the email address to my account to the exact email address of his own PSN account. He effectively lost access to my account at that point. There was no way for me to get it back for him and Sony couldn't do it either.

I later decide to get a PS4 again but I want to see if I can get my account back otherwise I don't want it. I called Sony and in minutes they were able to get my account back to me with a new email.