Such criticism has its roots somewhere else. If a game is too hard or too easy that means it lacks options for the other. No options is always bad, so yes, it's the right thing to criticize games for a lack of options.
It's not hard to offer easy or hard modes, so devs who don't offer those options can be considered incompetent, lazy or assholes.
If you demand respect or gratitude for your volunteer work, you're doing volunteering wrong.







