By using this site, you agree to our Privacy Policy and our Terms of Use. Close
ckmlb said:

In addition it seems most 360 owners have gladly accepted multiple failures and are returning them and getting refurbished ones back (see man with 12 broken 360s).


Of course they have.  The vast majority of customers love the box.

 

Seriously though, this is the kind of report I was waiting for before really believing that failure rates were this bad.  If a retail chain has actually revised their service plan price because of the failure rate, that's some pretty damning evidence.  I mean you know businesses are accurately tracking their repair costs vs. service plan revenue.  This carries a lot more weight than anecdotal evidence and internet polls.