| eva01beserk said: I think we need a different measure of success. I mean How many of these new console sales are new owners? If last gen is anything to go by where some consumers double and triple dipped, then this does not mean much, specially since the console will be sold at cost or a slight lost. Double dipping will be more common now that mid gen refreshes actually improve in power. Or just make the success requirement a lot higher to adjust for double dipping, or just follow how much more software is being sold. |
I think that is one area we don't discuss much on here (I even had a thread about console reliability many years back which was quickly closed down because I guess discussing a console reliability is a hard emotional topic for some fans). I've seen it discussed sometimes and most people know that double and triple dipping occurs because either they have or they know someone that has.
It probably first started occuring more frequently for handheld considering Nintendo does a few revisions every generation. However, I'd argue that double/triple dipping has started occuring more often for home console systems with the introduction of disc drives and some recent consoles that had bad reliability. I believe I was the only one to mention the PS2 disc drive failures in the DVD wasn't the reason why PS2 sold so much thread. I wasn't trying to beat down the PS2 top sales over it but it was a known fact that many people's PS2 simply just quit working. So what did they do? They usually just ran out and bought another one because their warranty was probably out at the time and they didn't want to deal with customer service. That is what many people did for the 360 also. I had a coworker that was telling me about his RROD and how he was going to go buy a new one. I informed him that he could send it back to Microsoft for free because they had to extend all warranties back then. He was like meh, I'll just go to the store. I was like okay...
It might be considered that it is just beating a dead horse. However, I'm not going to simply ignore or forget facts about a system. I think most companies should be striving for rebuys through revisions and not hardware failure. I would be pissed off about a hardware failure because most systems in the past were built right and had few defects. Sure the NES tray hinge could break back in the day but you know what you could just shove another game in there to hold it down. It would be nice to see rebuys through revisions and not through hardware failures.
