So does PSNow mean Sony shouldn't be in the market? Does lack of backwards compatibility mean Sony shouldn't be in the market? No Steam-like refunds? No OPTIONAL EA Access? Selling broken-at-launch indie games at a full $60?
Extra content is already behind a paywall, subscription service or no subscription service.
MORE OPTIONS is NEVER a bad thing to have. Hell, it might be cheaper in the long run: for 30 bucks a year, you can play numerous EA games that would have cost many times more than that if they were purchased alone. And if one feels they've had enough, they can just cancel...
But Sony said 'no' and some defended Sony cutting down on OPTIONS available to their customers.
Yes and it's XBox 1 owners who benefit in these cases.
And now Microsoft is setting the example for hopefully Sony and Nintendo to follow unless of course you want to argue against such a refund policy? Hopefully some No Man's Sky customers will be able to get refunds?
I don't know why but hey... Some BC is better than no BC. Bring on more BC games Microsoft. That's very pro-consumer.
What I got out of this was, out of the two, it was Microsoft that was willing to go the extra mile for its consumers, include a 4K BR player in the X1S, and then promote the X1S and lose $15 on every sale.
Microsoft, good on ya! Another pro-consumer move!
I don't care about 4K BR either honestly but there are people out there who do care (I generally don't just care about myself you know) hence why it's a positive in X1S's favor. For people who want it, it's there!
"I've owned every home console Sony has ever put out and still have them all set up in my entertainment center (If I could get my hands on a black dev-kit PSX my entertainment center would be as black as an emo's soul.) Sony has had some pretty abysmal policies with refunds, especially chargebacks (even when accidental.)
My only pleasant customer service experience with Sony is when I accidentally let my PS+ run out and it automatically renewed for 3 months. I called and explained that I was planning on finding a card online for one year at a reduced rate and I was refunded. Even then, though, I was only given the money refunded to my PS Wallet.
This entire generation has been kind of disappointing to be honest. On top of some of their anti-consumer policies it feels like Microsoft is killing it with customer satisfaction and implementing updates that fans ask for, which are things that Sony dominated last gen. I'm hoping that Xbox dominates sales for the next year or two so that Sony starts focusing on giving customers what they want and hopefully revisiting things like their refund and chargeback policies."
I'd advise against speaking about people in such broad terms there thismeintiel. You don't endear yourself to people this way. Often it's the opposite.
Screw the other PS4 owners who would have liked to sign up for this service, you're going to just defend Sony cutting down on OPTIONS available to PS4 owners all the while criticizing XBox fans for defending Microsoft policies:
