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Windows Phone is actually a good OS. But it was never going to get the userbase it needed to take the fight to Android or iOS.
It didn't get the same level of support, it didn't get the userbase, it didn't get the apps, there was no "killer app" to make Windows Phone a must-have over the other alternatives.

When something like Pokemon Go takes the world by storm and... Oh. You have a Windows Phone? You miss out. - That's a big issue.

Hopefully with the Surface Phone rebrand, things might get turned around. Competition is a good thing though.
However I have already moved into the Android System after using my old Lumia 920 for a good 4 years, so I probably won't migrate back.




www.youtube.com/@Pemalite