Kerotan on 11 May 2017
There's no way he's that naive. He wasn't playing the nice guy role under the previous regime but he's fitted right into his new role for MS playing the good guy to get back some gamer good will.
It was the only option MS had left as they burnt too many bridges taking the arrogant approach.
As a person I'm sure he is alright but his online Persona is all PR so I wouldn't judge him on it personally. It's his job after all.
