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Have lesser means failed? Have lesser means been deemed unsafe to attempt? Was force used as a last resort or wantonly and maliciously?

A lot of questions that will be brought up in court will probably focus on the above and more. Did the police use the least amount of force reasonably perceived by a reasonable police officer? The policy of the airline is irrelevant to the actions of the police right or wrong. The airline will probably lose in civil court and I agree at this point that this probably could have been avoided by other means. As a public servant, we have to remember we are not meant to be supreme overlords of the public. We are supposed to serve the public.