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Imaginedvl said:

 

First of all it is on the contract for the ticket that he may get removed at this economy class (the ticket) if the plane is full; he knew it and took the risk by buying it... S

The contract does not entitle them to cause Physical or Mental distress.

The security guys overstepped their bounds.

They should loose their jobs, plain and simple. - And if they desire to work in the security field, they should be retrained.

Aeolus451 said:

He should have gotten off the plane when he was asked to. He didn't look like he was unconscious to me, He just this defeated look to him. What did he think was gonna happen? Some people think that saying no is gonna make them immune to the consequences of that choice. 

He was a paying customer. When asked... If he had said "no" they should have either offered an incentive or asked another customer to skip the flight.

Rather, they overstepped their grounds, caused Physical and Mental distress to a paying customer... And consequently the video has gone viral and they have probably potentially lost millions of dollars.

All because they couldn't ask someone else.

Aeolus451 said:
VGPolyglot said:

He paid for a service, and they have to fulfill their service. They did not.

They have the right to refuse service. If you don't believe me, how many times have airlines kicked people off of planes?


But they do not have the right to Physically and Mentally harm customers. He wasn't the only customer in distress in that scene.

What the airline should have done was cancelled the ticket before the plane boarding.

brendude13 said:
Being kicked off a flight you paid for is a thing in America?

Wouldn't "fly" in Australia. Consumer rights are pretty strong in the land down under.



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