Yay for the power of consumers.
https://www.youtube.com/watch?v=cac0ACHux-Q
Summary:
Gearbox and G2A made a sales deal for a special edition of Bullet Storm Full Clip Edition
Backlash on Twitter because G2A are bad
Gearbox reaches out to the most prominent critic Totalbiscuit to provide evidence for the claims against G2A
Totalbiscuit complies with a mountain of evidence
Gearbox acknowledges it and releases an ultimatum to G2A with a list of demands that if they fail to comply with their contract will be terminated:
- Before Bulletstorm Steam launch, G2A makes a public commitment to this: Within 30 days, G2A Shield (aka, customer fraud protection) is made free instead of a separate paid subscription service within terms offered by other major marketplaces. All customers who spend money deserve fraud protection from a storefront. To that end, all existing G2A Shield customers are notified by April 14th that fraud protection services are now free and they will no longer be charged for this.
- Before Bulletstorm Steam launch, G2A makes a public commitment to this: Within 90 days, G2A will open up a web service or API to certified developers and publishers to search for and flag for immediate removal, keys that are fraudulent. This access will be free of charge and will not require payment by the content holders.
- Before Bulletstorm Steam launch, G2A makes a public commitment to this: Within 60 days implement throttling for non-certified developers and publishers at the title, userid, and account payable levels for a fraud flagging process. This is to protect content providers from having large quantities of stolen goods flipped on G2A before they can be flagged.
- Before Bulletstorm Steam launch, G2A makes a public commitment to this: Within 30 days, G2A restructures its payment system so that customers who wish to buy and sell legitimate keys are given a clear, simple fee-structure that is easy to understand and contains no hidden or obfuscated charges. Join the ranks of other major marketplaces.
Of course G2A like the scumbags that they are did not comply. No deal and finally some prominent backlash against G2A. The majority ofgamers and people who buy codes on G2A are not aware of their shitty practices while G2A puts all its unearned cash into big sponsoring deals in e-sports to appear like a legitemate business and gain market leadership as key reseller.
We did it reddit!
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