GameStop Program Leads Employees To Lie To Customers/Where do you buy games?

[Insidb]

Goatseye said:

Insidb said:

Telling you that something new is not in stock, in an attempt to sell you something used is the problem. They're not mislabeling or rearranging their shelves; they're lying to their customers.

If you think this top-down pressure to deceive customers and maximize profits is no big deal to the feds, you should see how such thinking turned out for Wells Fargo.

Maybe you didn't read the article, though: 

“We are telling people we don’t have new systems in stock so we won’t take a $300 or $400 dollar hit on our pre-owned numbers...This is company wide and in discussions with my peers it is a common practice. We also tell customers we don’t have copies of new games in stock when they are on sale—for example, Watch Dogs 2 is currently $29.99 new and $54.99 pre-owned. We just tell them we don’t have the new one in stock and shuffle them out the door.”

Wells Fargo was charging people without their consent. It's not the same thing.

What does "shuffle them out the door" means anyway?

Wells Fargo incentivized cross-selling and penalized those who missed quotas, just like this GameStop quota.

They got and are continuing to get their asses handed to them, because programs that encourage illegal activity are illegal.

"Shuffle them out the door" simply means to usher them out of the shop.