finally got a reply from Square Enix. I'm just gonna copy and paste it here.
Dear Player,
Thank you for contacting us.
Regarding this matter, kindly consider the recommended minimum device requirements for FFBE:
iOS
iPhone 5 onwards
iPad 4 (2GB RAM) onwards
1GB free space
Android
1.4 GHZ dual-core processor
1280 x 720 screen resolution
2GB RAM
1GB free space
Android 4.0.3 onwards