You can contact them via message and even life chat, i had a life chat today i only waited 3 minutes to chat with the support, and he said he will take the feedback and pass on to the correct team. How ever more people should call up the problems with both games on PS4 platforms so they get resolved quicker.
My online systems: Mac M4 Apple sillicon+16 GB, PC Vega 56+Amd Ryzen+32GB DDR4, Xbox Series X, PS4 Pro, Switch Lite, Playstation Vita TV, PS3, PSP
My retro systems: Wii U, DSi, Xbox, PS2, Dreamcast, N64, PS1, Sega Saturn, Neo Geo AES, SNES, Evercade







