So I'm a fool. Can I get a refund?

[d21lewis]

Azuren said:

d21lewis said:

The guy hung up. The lady solved the problem but first she said she couldn't give be a refund because I'd done this before--which I hadn't.

 

Still, the story has a happy ending so I can't complain too much.

I've done refunds about ten or so times in the past. every now and then they say "We're sorry, we can't", so I tell them to put on a manager. 

 

I tell the manager to look at my total transaction history when he/she gets on, and about three minutes later they approve the refund. Apparently pointing out what a reliable customer you are helps a bunch, too.

I actually typed up a reply about how much I've spent in the last month but I deleted and just typed "It's okay if you can't".

 

Maybe when I asked when and with which game, I saw my purchase history--probably thousands of dollars--and realized a $7.50 refund wasn't that big of a deal. Hell, I'm planning on spending at least $100 today just to use that 10% discount to the fullest.