Essh, just talk with their customer service and send it back! The reason I buy stuff from amazon is that I have prime + 20% off new games. When I do have issues, I just send it back since amazon pays for the two way shipping.
PC Specs: CPU: 7800X3D || GPU: Strix 4090 || RAM: 32GB DDR5 6000 || Main SSD: WD 2TB SN850