Should psn offer refunds?

[Pemalite]

Plerpy_ said:

Yeah I'm curious how they get away with that too. I've never tried getting a refund through PSN but I wouldn't be too happy if they just flat out said no within the first 7 days or whatever the law is.

They get away with it because the consumer hasn't taken it farther yet.
When I took EA to the ombudsmen, they were already under investigation.
Same needs to happen to these other companies for changes to push through.

Even when your warranty has expired in Australia, you still actually have rights.

Let's say a T.V has a 1 year warranty... You expect it to last a good 5+ years, if it doesn't last for 5+ years (Especially if it's a high-end panel) then the law will back you up on that.
Same goes for any other expensive goods where you expect to have years of life out of them.