It's actually against the law for any company to tell a consumer they aren't entitled to a refund in Australia... Sony's refund policy is in-line with European standards here and is counter to our own laws.
Sadly, it needs to be taken farther for these companies to bother to change their policies though.
Electronic Arts had a no refund policy at one point, let's just say that didn't fly with me. - Feel free to flex your consumer rights and take it farther... The very least these companies will get a healthy fine.

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