WTF is story quality and what does one have to do with the other and why can't there be both?
It could be the greatest story in the world and I would still turn off the game after 20 minutes if the gameplay is shit. See Undertale.
You shouldn't lump "graphics" together with a lot of other things that make up the visual presentation of a game. When people complain about low fps or bad graphics then it's a game that demands it or something the developer strives for.
If you demand respect or gratitude for your volunteer work, you're doing volunteering wrong.