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JGarret said:
"Your never going to be the top dog if your mentality towards your customers is to lie to them, make exaggerated claims, take them for granted, and abuse them out of your own self interest."

I can´t imagine there´s a single company in the entire world that hasn´t done one of these things, or all of them...the secret is to try and hide these 'skeletons' well...that´s the way things are, unfortunately.

Look no further than MS and their original RROD denials.