My biggest problem with MS is their constant desire to come into markets 3-4 years too late (sometimes even more), release a product that really brings nothing new, then advertise the shit out of it and/or buy exclusive rights to content, trying to conquer that market. The worst part is, the market leader was already established 2-3 years (sometimes more) prior to MS entering said market, with usually an already very strong 2nd alternative.
The 2nd problem is their anti-consumer policies. XBO's original policies are an obvious point. Though, before that you had the 360. MS knew the thing was EXTREMELY defective, yet pushed it out anyway in a rush to be first to market, causing the RROD epidemic and initial cover up, with MS consistently blaming the end user. They also cheaped out on their CD drives, even with the Slim 360s, causing scratched discs. Then, they started the whole norm of charging for internet play, but offered nothing in return. Though, thanks to PS Plus, they were forced into eventually offering GWG and discounts. And the last egregious move was to actually lock standard features behind the Gold paywall. Features that Sony and Nintendo offered free access to, including an internet browser and streaming apps like Netflix and Hulu.
