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Pay for Online, lack of personality, mostly uninteresting first party games, targeting the teenager minded since PS2, too much focus on the cinematic experience, lack of support for Vita after a year, lack of any kind of innovation and a sometimes too toxic fanbase on the internet, I guess that's only a noisy minory, but still.

They make good hardware though, and good products overall, some of their exclusives are worth while and they also always had a very strong and stable third party support, so there is that.