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aLkaLiNE on 01 July 2016
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Goatseye said:
aLkaLiNE said:

The only number we have is 1 mil manufactured. That's our hard number. 700k sold to stores, ~250k sent out as warranty replacement, 50k at the warehouse? I think that sounds reasonable

240k faulty controllers? Bro, that's a lot. If one in four Elite controllers were defective, these controller wouldn't be as popular as they are.

 

Libara said:
aLkaLiNE said:

The only number we have is 1 mil manufactured. That's our hard number. 700k sold to stores, ~250k sent out as warranty replacement, 50k at the warehouse? I think that sounds reasonable

If a quarter of those broke within warranty period, there would have been articles about it, and it definitely would have made multiple threads on this site... im guessing 10+.

 

yo_john117 said:
aLkaLiNE said:

The only number we have is 1 mil manufactured. That's our hard number. 700k sold to stores, ~250k sent out as warranty replacement, 50k at the warehouse? I think that sounds reasonable

The build quality on the Elite controllers are exceptional so no, 250k warranty replacements isn't even remotely reasonable.

 

Anyways I can't say I'm surprised by the numbers since the Elite controller is pretty incredible. No other controller I've used comes close to how good the Elite controller is.

https://xbox.uservoice.com/forums/251650-console-hardware-accessories/suggestions/8556751-1-year-warranty-included-for-elite-controllers

https://xbox.uservoice.com/forums/251650-console-hardware-accessories/suggestions/6969736-extend-the-warranty-on-on-xbox-one-controllers-fro

 

The thing is, there HAS been tons of articles and forum posts about these faulty controllers. Why would that be a topic of discussion here when most of the fanbase leans on Sony and Nintendo platforms, and those that are Xbox faithful have the kind of attitudes you guys have? A simple google search yields pages of Reddit and Xbox forum posts from people complaining about their elite controllers being sub par in quality and having issues early on after purchase. So, that's what I'm basing this off of. Read the second link I cited, first comment down. Dude went through three elite controllers all within the warranty period.