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Diomedes1976 said:
That number is too high ,it would mean all the consoles will eventually break in one year and a half at this rate .Maybe it is just one of the worst days of the service of technich assistance .

Curious thing is that the news doesnt come from a "troll " source or blog against MS .If that was reported by the Sony blog then we could safely say it is FUD but the fact is that it comes from a X360 users site .....

And Peter Moore saying the failure rate is only 3% ......sure .

Actually, he refused to comment on the failure rate.  No one from Microsoft ever gave a percentage.  They simply suggested it wasn't an abnormal failure rate.  That, of course, is open to interpretation although I don't think you could get Microsoft to now state that the failure rate is within acceptable limits.  I can't imagine any interpretation that would consider the current failure rate acceptable.