arcaneguyver on 02 April 2016
I usually roll my eyes and scoff at stories like this, as they come off as ham-fisted attempts for a corporation to look altruistic. But Sony didn't tell this story, the customer did, and this was the work of one dedicated employee. Way above and beyond customer service here, the kind that cements customer loyalty and positive word of mouth. This guy definitely deserves some special recognition from Sony.
