He has done a good job turning around some of the bonehead gaming policies of Microsoft. It feels like they finally have someone who actually plays games making the decisions. I have no doubt that the "for the gamers" direction is a corporate response to the initial Xbox debacle, though, and he does plenty of a spinning.
Still, if even half the things he says are fake, it would be a big improvement over where Xbox was before.
I like him and I feel like he's been good for gaming so far but I don't trust him completely.