I don't get how Mass Effect 3 was a bad game (major spoilers)...

[JWeinCom]

Scoobes said:

JWeinCom said:

And a 5.8 user score.  Don't cherry pick data.  A lot of people liked it, but far more than a vocal minority did not.

Because user scores are such a reliable metric...

 

The context of the conversation was whether or not gamers in general disliked Mass Effect 3, or whether it was a vocal minority.  So, in that context, user scores are absolutely a valuable metric.