Carzy Zarx’s PC Gaming Emporium - Catch Up on All the Latest PC Gaming Related News

[JEMC]

Chazore said:

JEMC said:

And wtf with your monitor? I hope you've asked for a refund and/or send them to hell. Althought the monitor isn't on stock neither at Overclockers or Amazon uk :-/. Can it be that the monitor is EOL? Or they are sending them all to the US, because Amazon.com does have it on stock.

Well I think I'm going to file for a refund because I'm not waiting till Jan for a monitor that's been out since 2014, I'll likeoy pay a little more from someone else who is actually willing to give me what I want within a week than say 2-3 months of waiting while paying premium for delivery when I;m clearly not going to get it on time regardless.

The thing is that all Scan's competitors are both UK and US based and all of them have the model in stock and yet they don't for some fucked reason, it;s been nearly 3 weeks and they still don't seem to have any in stock, just how do you fuck it up that hard to grab a few monitors?.

The fact they suggested I refund or buy a more expensive monitor (the one they suggested was indeed more expensive than the one ordered) tells me that they lack decent customer negoatian skills, I mean I've seen various places that actually value loyal customers (and I have shoped with Scan plenty of times) and try to do what they can to make up for their lack of good service or poor quality, Scan on the other hand is basically like "take a refund or pay us more money for something else, take it or leave it" attitude.

 

Edit: got an email reply from them this morning, it;s like I'm talking to a mchine giving me the same type of reply and options.

Fuck it I;m filing for a refund, they can jog on if they think I'm going to pay extra for another monitor, maybe I'd go for their suggestion if it meant not paying extra but the chances of them covering that cost are nil as fuck. THey don't value my service, they just want more money like any other business, this is why I trust none of them.

They're offering you to buy a ROG Swift. Because there aren't better and cheaper alternatives, right? .

I've seen that Alternate has the monitor in stock, but it costs £20 more: https://www.alternate.co.uk/AOC/g2460Pg/html/product/1154344?tk=7&lk=7594