It's not simply listening and assuming they don't know what they want. Like some have said, they probably have an idea on which games they want. If you have doubts on which kid friendly games to buy, I can name a few out and upcoming (in addition to Minecraft and FIFA you mentioned):
Knack
Rayman Legends
LittleBigPlanet 3
Rocket League
Tearaway Unfolded
Various Lego games
Ratchet and Clank
PS4 now requires online subscription. However, you'll get free games every month.
e=mc^2

Gaming on: PS4 Pro, Switch, SNES Mini, Wii U, PC (i5-7400, GTX 1060)







