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| Teeqoz said:
Too vague. "Must meet the expectations of the consumer"; what if I expect a glitch free game from whatever, then I buy the game, complete it within 30 days then ask for a refund because it had some random bugs? "Must be of satisfactory quality, based on what a reasonable person would expect" How do you define satisfactory quality? |
It's currently the same for all other products you buy. A product must be fit for purpose. However there are always stipulations of what is and isn't fit for purpose. At this current time, I can buy a toaster, return it one day later in it's original box fully working but opened and get a full refund, as long as I've got a good reason for why I'm doing that. Usually 'Bought as a gift' or 'they already had one.'. If it doesn't work so 'didn't toast bread', then you've got good reason to return it.
The part that becomes questionable is 'working' and what is reasonable to return it. With digital content, it becomes odd as you cannot return a game unopened if you already own it as it's digital... you don't open it. And just saying 'It was crap.' won't fly as that's your opinion and may not conform to general concensus.
This no doubt covers games like Arkham Knight on PC, where the game was not fit for purpose. Basically this law overrides Steams 2 hour thing and would apply to all digital content IF the game is actually broken.
Hmm, pie.
